1– Calculation Base 2008 Value (‘000 reais)   2007 Value (‘000 reais)
Net Revenue (NR) 1,913,604   1,670,551
Operating Result (OP) 496,238   471,867
Gross Payroll (GP) 191,854   165,688
2– Internal Social Indicators Value (‘000) % over GP % over NR Value (‘000) % over GP % over NR
Food 12,438 7 0.6 10,407 6,3 0,6
Compulsory Social Charges 98,550 51 5.2 95,076 57,4 5,7
Private Pension 4,667 2 0.2 4,459 2,7 0,3
Health 11,642 6 0.6 9,846 5,9 0,6
Safety and Health at Work 7,305 4 0.4 6,460 3,9 0,4
Education 196 0,1 - 119 - -
Culture - - - - - -
Qualification and professional development 1,328 1 0.1 996 0,6 0,1
Crèches or assistance with crèche 24 - - 15 - -
Profit-sharing 23,231 12 1.2 19,731 11,9 1,1
Others 8,119 4 0.4 8,121 4,9 0,5
Total – Internal Social Indicators 167,500 87 8.7 154,108 93 9,2
3– External Social Indicators Value (‘000) % over OP % over NR Value (‘000) % over OP % over NR
Education 91 - - 708 0.1 -
Culture 700 0.1 - 727 0.1 -
Sport 150 - - 90 - -
Others - - - 806 0.2 -
Total contributions to society 941 0.2 - 2,331 0.4 0.1
Taxes (excluding social charges) 592,701 119.4 31 475,719 100.8 28.5
Total – External Social Indicators 593,642 120 31 478,050 101.2 28.6
4– Environmental Indicators Value (‘000) % over OP % over NR Value (‘000) % over OP % over NR
Investment related to production/ operation 12,327 2.50% 0.60% 13,617 2.90% 0.80%
Investment in external programs and/or projects 140 - - 2,600 - -
Total investment in the environment 12,467 2.50% 0.60% 16,217 2.90% 0.80%
In terms of establishing “annual targets” to minimize waste,
the general level of consumption in production/ operation and increase
the efficiency in the use of natural resources, the company:
  • no targets
  • complied between 0 and 50%
  • complied between 51 and 75%
  • complied between 76 and 100%
  • no targets
  • complied between 0 and 50%
  • complied between 51 and 75%
  • complied between 76 and 100%
5- Work Force Indicators 2008   2007  
Nº of employees at the end of the period 7,886   6,785  
Nº of admissions during the period 1,600   1,644  
Nº of outsourced employees 149   114  
Nº of trainees 107   98  
Nº of employees over 45 1,148   993  
Nº of women working at the company 701   601  
% of management positions occupied by women 14.2%   12.8%  
Nº of black people working at the company 422   343  
% of management positions occupied by black people 0.9%   1.40%  
Nº of disabled or special needs employees 248   247  
6- Relevant information to the financial year of business citizenship 2008   2009 Targets  
Relationship between the highest and lowest salary paid by the company 87.29   76.67  
Total number of accidents at work 230   146  
The social and environmental projects developed 2008   2009 Targets  
by the company were defined by:
  • directors
  • directors and managers
  • all employees
  • directors
  • directors and managers
  • all employees
The safety standards and salubrity of the work 2008   2009 Targets  
environment were defined by:
  • directors
  • directors and managers
  • all employees
  • all + Cipa
  • directors
  • directors and managers
  • all employees
  • all + Cipa
In terms of the freedom to join unions, the right to collective negotiation 2008   2009 Targets  
and internal representation for employees, the company:
  • does not get involved
  • follow OIT norms
  • encourage and follow OIT norms
  • will not get involved
  • will follow OIT norms
  • encourage and follow OIT norms
Private pensions include: 2008   2009 Targets  
 
  • directors
  • directors and managers
  • all employees
  • directors
  • directors and managers
  • all employees
Profit-sharing (or results) include: 2008   2009 Targets  
 
  • directors
  • directors and managers
  • all employees
  • directors
  • directors and managers
  • all employees)
In the selection of suppliers, the same ethical standards and social and 2008   2009 Targets  
environmental responsibility adopted by the company:
  • are not considered
  • are suggested
  • are required
  • will not be considered
  • will be suggested
  • will be required
In terms of employee participation in voluntary 2008   2009 Targets  
work programs, the company:
  • does not get involved
  • supports
  • organizes and encourages
  • will not get involved
  • will support
  • organizes and encourages
The total number of complaints and criticism from consumers: 2008   2009 Targets  
  2,718 in the company   n the company  
  in Procon   in Procon  
  in Court   in Court  
% of complaints and criticism answered or resolved: 2008   2009 Targets  
  99% in the company   n the company  
  in Procon   in Procon  
  in Court   in Court  
Total added value to distribute (‘000 R$): In 2008: 1,285,602 In 2007: 1,136,617
  34.8% government   41.1% government
  27.4% employees 25.3% employees
Distribution of Value Added (DVA): (GRI EC1) 8.5% shareholders   13.6% shareholders
  13.4% third parties   5.5% third parties
15.9% retained   14.5% retained
7– Other Information        
For clarification about any the information provided: Investor Relations Management – Phone: +55 (11) 3179-7259 – e-mail: investidores@duratex.com.br. This company does not use child labor, degrading work or slavery in any form, is not involved in prostitution or sexual exploitation of children or adolescents and is not involved in any corruption. Our company values and respects internal and external diversity.